Privacy Policy

At SOLUTION ONLINE, we are fully committed to protecting the privacy and personal data of our clients, website visitors, and service users. This Privacy Policy outlines how we collect, use, manage, and safeguard your information when you interact with our website or engage with any of our services.

By using our website or services, you agree to the data practices described below.


1. Information We Collect

We may collect both personal and non-personal information during your interaction with SOLUTION ONLINE, including:

  • Full Name, Company Name, Job Title

  • Contact Information (Email Address, Phone Number)

  • Billing & Payment Details

  • Technical Data (IP Address, Browser, Device Info)

  • Usage Data (Page Views, Navigation Behavior, Time on Site)

Data may be collected through forms, direct communications, service agreements, cookies, and third-party analytics platforms.


2. How We Use Your Information

We use your information strictly to:

  • Deliver and manage our services

  • Communicate effectively with you and respond to inquiries

  • Process payments and maintain accounts

  • Send service updates, offers, or promotional content (only with your consent)

  • Improve user experience and optimize our website

  • Comply with applicable laws and regulatory obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.


3. Data Security

We apply strong security measures to protect your data from unauthorized access, misuse, or disclosure. These include:

  • Encrypted communications

  • Secure server infrastructure

  • Password-protected environments

  • Limited internal access based on roles

While we follow industry best practices, no system can guarantee absolute security over the internet.


4. Data Retention

We retain your information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or regulatory requirements. When no longer needed, your data is securely deleted or anonymized.


5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience and track website performance. Cookies are small files stored in your browser that help us understand user preferences and behaviors.

You can disable cookies through your browser settings, but this may impact some site functionality.


6. Third-Party Services

We may use trusted third-party platforms for analytics, marketing automation, or payment processing. These providers operate under their own privacy policies, which we recommend reviewing. SOLUTION ONLINE is not responsible for how external platforms manage your data.


7. Your Data Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Request correction or deletion

  • Object to certain processing activities

  • Withdraw consent for communications

  • File a complaint with a data protection authority

To exercise any of these rights, please contact us through the official contact form on our website.


8. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from minors. If such data is identified, it will be permanently deleted.


9. Policy Updates

SOLUTION ONLINE may update this Privacy Policy to reflect changes in operations, technology, or legal obligations. Updates will be posted on this page with a revised effective date. Continued use of our website or services implies acceptance of the updated policy.